We’re UJAMAA WORLD Limited (trading as UjaMaarket) (“us”, “we”, etc.) UJAMAA WORLD Limited is a company registered in England and Wales (company number 11758804). Our registered address is 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

When you shop with us (or access our services, apps and websites (our “Websites”)), these terms apply. They’re important for both of us as they set out what we expect from each other, and they also give you helpful info. 

We keep these terms and documents referred to in them updated and we amend them every so often, so remember to check back in before you shop, as the latest set will apply.

We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time. You will be subject to the terms and conditions of use and sale in force at the time that you use the UjaMaarket Services. If any of these Terms and Conditions of Use and Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

If you breach these Terms and Conditions of Use and Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms and Conditions of Use and Sale. These Terms and Conditions of Use and Sale and our dealings with you are subject to English law and the exclusive jurisdiction of the English courts.

To shop with us, you need to:

• be at least 16 years old; 
• have a credit or debit card that we accept (see bottom of page for details of current payment providers); and
• be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).

Just FYI, some of the goods sold through our Websites may not be suitable for under 18s.

Please read these terms and conditions of use carefully before using UjaMaarket Services. By using UjaMaarket Services, you signify your agreement to be bound by these terms and conditions of use. 

When you use any UjaMaarket Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other UjaMaarket Services. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Parties other than Ujamaarket operate stores, provide services, or sell product lines on this website. Please keep in mind that Third Party Seller listings are merely hosted on the UjaMaarket website and are posted solely at the direction of Third Party Sellers who may be contacted via their Seller Information page, accessible from any of their listings.

In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. UjaMaarket does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. You can tell when a third party is involved in your transactions, and we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

UjaMaarket allows third party sellers to list and sell their products on our platform. In each such case this is indicated on the respective product detail page. While UjaMaarket as a platform provider helps facilitate transactions that are carried out on the UjaMaarket platform, UjaMaarket is neither the buyer nor the seller of the seller’s items. UjaMaarket provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between buyer and seller. UjaMaarket is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the seller’s agent. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller. 

We will do our utmost to ensure that availability of the UjaMaarket Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to UjaMaarket Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

UjaMaarket will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the UjaMaarket Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

As part of the UjaMaarket Services, we will recommend features, products, and services, including third party ads that might be of interest to you, identify your preferences, and personalise your experience.

All content included in or made available through any UjaMaarket Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of UjaMaarket or its content suppliers and is protected by international copyright, authors’ rights and database right laws.

The compilation of all content included in or made available through any UjaMaarket Service is the exclusive property of UjaMaarket and is protected by international copyright and database right laws.

You may not extract and/or re-utilise parts of the content of any UjaMaarket Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any UjaMaarket Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any UjaMaarket Service (e.g. our prices and product listings) without our express written consent.

In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any UjaMaarket Service are trademarks or trade dress of UjaMaarket. UjaMaarket’s trademarks and trade dress may not be used in connection with any product or service that is not UjaMaarket’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits UjaMaarket. All other trademarks not owned by UjaMaarket that appear in any UjaMaarket Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by UjaMaarket.

Subject to your compliance with these Terms and Conditions of use and applicable Service Terms and your payment of any applicable fees, UjaMaarket or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the UjaMaarket Services. This licence does not include any resale or commercial use of any UjaMaarket Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any UjaMaarket Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Terms and Conditions of use or any Service Terms are reserved and retained by UjaMaarket or its licensors, suppliers, publishers, rights holders, or other content providers. No UjaMaarket Service, nor any part of any UjaMaarket Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of UjaMaarket without our express written consent. You may not use any meta tags or any other “hidden text” utilising UjaMaarket’s names or trademarks without our express written consent.

You may not misuse the UJaMaarket Services. You may use the UjaMaarket Services only as permitted by law. The licences granted by UjaMaarket terminate if you do not comply with these Terms and Conditions of Use or any Service Terms.

You may need your own UjaMaarket account to use certain UjaMaarket Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account.

If you use any UjaMaarket Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. 

You must not use any UjaMaarket Service: (i) in any way that causes, or is likely to cause, any UjaMaarket Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions of use or any other applicable terms and conditions, guidelines or policies.

Visitors may post reviews, comments and other content; send other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content.

We reserve the right to remove or edit such content. If you believe that any content on or advertised for sale on any UjaMaarket Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any UjaMaarket Service, please notify us.

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the website (including any images, video or audio, all together “content”, you grant UjaMaarket (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content throughout the world (including the right to sublicense these rights to third parties) and (b) the right to use the name that you submit in connection with such content. No moral rights are transferred by this provision.

You may delete your content from public view or, where such functionality is offered, change settings so that it is only shown to people to whom you grant access.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify UjaMaarket for all claims brought by a third party against UjaMaarket arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us.

These Terms and Conditions of Sale govern the sale of products by UJAMAA WORLD Limited (trading as UjaMaaket) to you.

Please read these Terms and Conditions of Sale carefully before placing an order with UjaMaarket. By placing an order with UjaMaarket, you signify your agreement to be bound by these conditions.

Your order is an offer to UjaMaarket to buy the product(s) in your order. When you place an order to purchase a product from UjaMaarket, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we’ve dispatched the product to you (the “Dispatch Confirmation E-mail”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation E-mail. Your contract is with UJAMAA WORLD Limited (trading as UjaMaarket). Without affecting your right of cancellation set out in section 2 below, you can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. This right to cancel does not apply to certain categories of products and services, including digital products or software which are not supplied in a physical format (e.g. on a CD or DVD), once download or use (whichever is earlier) has begun.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation E-mail if an electronic invoice is available.

• This and the following paragraph are not contractually part of this agreement. This is a statement of your rights as a consumer under the Consumer Contract (Information Cancellation and Additional Charges) Regulations 2013 (“the Regulations”) and of the procedures with which all our Sellers have been asked to comply. If you have any problem with the Product you have purchased from Our Website please refer to the Sellers returns and refunds policy. 
• The following rules apply to cancellation of your order:
  • If you have ordered a Product, but not received it, you may cancel your order without giving a reason. You will have no obligation and you will be entitled to a refund of your money.
  • If you have ordered a Product, and received it, you may cancel your order at any time within 14 days of the date your received it. You must tell your Seller that you wish to cancel. You must also send the Product back to the Seller within that same 14 day period.
• The Seller will return your money subject to the following conditions:
  • the Seller receives the Product in a condition in which they can re-sell it at full price.
  • you comply with the Seller’s procedure for returns and refunds. The Seller cannot return your money unless they know who sent back the product.

The option to cancel does not apply to:

• the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
• the delivery of sealed audio or video recordings or of sealed software if unsealed by you after delivery;
• the supply of goods made to your specifications or clearly personalised;
• the supply of goods which may deteriorate or expire rapidly;
• a service if UjaMaarket has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;
• the supply of digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;
• the delivery of newspapers, journals or magazines with the exception of subscription contracts for the supply of such publications.

You are responsible for the cost of returning the Product. Your Seller has no obligation to refund your cost of re-packing and returning the Product. Items returned inline with the above, will be refunded to the purchase price already paid by you, but not the delivery costs of your initial purchase. Likewise the transport risk and return costs are borne by you. 

On return of the product, and subject to the above clauses, you will be entitled to a refund within 14 days.

The following rules apply to return of a faulty Product:

• Seller’s are not obliged to accept returns of faulty items unless there was a defect in the Product at the time of purchase, or the Seller has agreed in correspondence that you may return it.
• Before you return a Product to the Seller, please carefully re-read the instructions and check that you have assembled it correctly and complied with all instructions.
• The Products must be returned to the Seller as soon as any defect is discovered but not later than 14 days.
• So far as possible, a Product should be returned:
  • with both Product and all packaging as far as possible in their original condition;
  • securely wrapped;
  • including the Seller’s delivery slip;
  • at your risk and cost.
• We advise you to follow the returns procedure set out on your Seller’s store or otherwise in their terms and conditions, if any. If you do not do so, the Seller may be unable to identify you as the sender of the Products.
• If the Seller agrees that the item is faulty, the Seller will:
  • refund the cost of return carriage;
  • repair or replace the Product as they choose.
• If a Seller does not provide a refund for a defective product or cancelled order please report the matter to us for investigation.

All prices are inclusive of legally applicable VAT.

As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product’s correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.

Unless expressly indicated otherwise, UjaMaarket is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.

For healthcare products, in the event of any safety concerns or for any other information about a product, please carefully read the information provided with the product or contact the manufacturer. Content on this site is not intended to substitute for advice given by a medical practitioner, pharmacist or other licensed healthcare professional. Contact your healthcare provider immediately if you suspect that you have a medical problem. Information and statements about products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. UjaMaarket accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.

When ordering products from UjaMaarket for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from UjaMaarket, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

UjaMaarket and its affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, we will not charge you for the products until they are dispatched and you may cancel your order at any time prior to dispatch.